FAQ and Information about Carpet Cleaning

Question - What method of carpet cleaning do you use?
Hot Water Extraction (steam cleaning). There are several different methods approved by the Carpet & Rug Institute to safely clean your carpets and tile. Hot Water Extraction is the preferred method and also has much better results with faster drying time.
Question - Does Scotchguard™ really work?
Yes, Scotchgrard™ if applied properly helps protect against Oil and Water based stains. Protectant helps spills blot up before they have the time to penetrate into the carpet fibers and becoming stains.
Question - How much do you charge?
We charge by the area size. Area is a room up to 200 sq. ft. We also give free estimates. Call 850-748-8502 today!
Question - How often should I have my carpets cleaned?
Carpet manufacturers suggest every 12 to 18 months. Some even require annual cleaning with receipts to prove cleaning required by the carpet warranty. Cleaning carpets frequency is somewhat dependent on home traffic i.e. children, pets, etc.
Question - What other cleaning do you offer?
Express Steamway offers carpet cleaning, tile & grout cleaning, upholstery cleaning, pressure washing all exterior homes, driveways, sidwalks, pool areas, roof, fencing and more.
Question - How long will it take to dry?
Carpets can take anywhere from 2-24 hours to completely dry. It depends on the humidity, thickness of carpet, air circulation and heat/air conditioning.
Question - When can I walk on my carpet after cleaning?
You can walk on your carpet right after cleaning. If a protector has been applied, then you should wait at least 2 hours for the protector to dry. Make sure you wear clean shoes or other footwear, socks until carpets are completely dry. Soil can stick back to you carpet fibers, if not careful.
Question - What is your service area?
Express Steamway provides carpet cleaning service in Pensacola, Gulf Breeze, Pace and Milton, Florida.
Please call 850-748-8502 to schedule an appointment.